Refunds will be considered only if the request is made within 48 hours of making a donation or before claiming your receipt which ever happens first.
GRACE Trust accepts sponsorship from donors and sells handicraft items made by the under privileged children. The amounts raised from the above goes into various welfare schemes run by the organization solely for the development of the socio economic status of these children. However, a refund/ replacement can be made if the customer establishes that the quality of product delivered is not good.
Refund Policy:
When you donate to any of our causes/services you are can claim a refund for the amount donated till the time you have not claimed the receipt or within 48hrs of making the donation whichever happens first. If you for any reason, not entirely happy with your cause, we will cheerfully issue a full refund. To request a refund, simply contact us at bkdigal@gracetrust.org with the details of your donation within 48hrs of making the donation. All Amounts received, are utilized for the different cases/ causes and social service of specially Health, education of the poor and orphans children, widow & old aged and disabled people of the society. Please include your transaction ID (sent to you via email after your donation was successful) and optionally tell us why you requesting a refund? we take customer feedback very seriously and use it to constantly improve our quality of service. Refunds are being processed within 21 days period.